Perancangan Desain UI/UX Aplikasi Penyewaan Jasa Tutor Private Online dan Offline Berbasis Mobile Menggunakan Metode User Centered Design di Kota Samarinda

Namira Aida  Hairunnisa; Hario Jati Setyadi; Muhammad Rivani  Ibrahim

doi:10.35968/jsi.v13i2.1750

Authors

Namira Aida Hairunnisa Sistem Informasi, Fakultas Teknik, Universitas Mulawarman
Hario Jati Setyadi Prodi Sistem Informasi, Fakultas Teknik, Universitas Mulaawarman.
Muhammad Rivani Ibrahim Sistem Informasi, Fakultas Teknik, Universitas Mulawarman

DOI:

https://doi.org/10.35968/jsi.v13i2.1750

Keywords:

System Usability Scale, User Centered Design, User Experience, User Interface

Abstract

Samarinda City has numerous tutoring services and private tutors spread across various areas. However, the community still faces difficulties in finding information regarding costs, programs, and tutor options that suit their needs. Therefore, it is necessary to design a mobile application capable of displaying details of learning programs, costs, tutor selection, and scheduling for both online and offline learning to facilitate the community. This application is named SamaLearn (Samarinda Learn), which aims to help students solve problems outside of school, understand subjects considered difficult, improve social skills, and encourage academic achievement. Its design follows the User Centered Design method through the stages of Understand Context of Use, Specify User Requirements, Design Solutions, and Evaluation Against Requirements. The test results using usability testing and the System Usability Scale yielded a score of 87.5, categorized as acceptable, with a grade scale B and an adjective rating of excellent. These findings prove that the UI/UX design of the SamaLearn application has met user needs.

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