Indonesia Analisis Kesiapan SDM Kebandarudaraan Menghadapi Transformasi Digital Operasional Bandara Di Era Industri 4.0

Agus Purwo Wicaksono; Cynthia Rahmawati; Novita  Damayanti

doi:10.35968/mpu.v16i2.2034

Authors

Agus Purwo Wicaksono Universitas Dirgantara Marsekal Suryadarma
Cynthia Rahmawati Universitas Dirgantara Marsekal Suryadarma
Novita Damayanti Universitas Dirgantara Marsekal Suryadarma

DOI:

https://doi.org/10.35968/mpu.v16i2.2034

Keywords:

Industri 4.0, SDM kebandarudaraan, transformasi digital

Abstract

Penelitian ini bertujuan untuk menganalisis tingkat kesiapan sumber daya manusia (SDM) kebandarudaraan menghadapi transformasi digital operasional bandara di era Industri 4.0. Pendekatan penelitian yang digunakan adalah deskriptif kuantitatif dengan dukungan analisis kualitatif untuk menilai kompetensi digital, sikap terhadap teknologi, serta dukungan organisasi terhadap proses digitalisasi. Hasil penelitian menunjukkan bahwa tingkat kesiapan SDM kebandarudaraan masih tergolong rendah. Berdasarkan survei Airports Council International (ACI), hanya 22% bandara yang telah melaksanakan pelatihan digital formal secara menyeluruh. Rendahnya kepercayaan diri pegawai terhadap kemampuan digital (35%) dan lemahnya budaya inovasi di lingkungan kerja menandakan belum optimalnya kesiapan menghadapi sistem digital berbasis data dan otomatisasi. Analisis menggunakan kerangka DigComp 2.2, Technology–Organization–Environment (TOE), serta Dynamic Capabilities Theory menunjukkan bahwa faktor organisasi, dukungan manajerial, dan infrastruktur pembelajaran digital berperan signifikan dalam meningkatkan kesiapan SDM. Untuk itu, diperlukan strategi pengembangan berbasis digital leadership, integrated learning system, dan kemitraan multi-sektor guna menciptakan SDM bandara yang adaptif, inovatif, dan kompetitif dalam mendukung terwujudnya smart airport di masa depan.

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Sintesis penulis berdasarkan kompilasi data ACI (2020), IATA (2024), van der Zee & Hoekstra (2021), dan WiFi Talents (2025).

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Sintesis penulis berdasarkan teori DigComp 2.2 (Vuorikari et al., 2022) dan data empiris ACI (2020), IATA (2024), WiFi Talents (2025).

Tornatzky, L. G., & Fleischer, M. (1990). Ibid.

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Sintesis penulis berdasarkan teori TOE (Tornatzky & Fleischer, 1990), DRTM (Warner & Wäger, 2019), serta data empiris ACI (2020), IATA (2024), dan WiFi Talents (2025).

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