PERANCANGAN SISTEM KERJA BAGIAN CUSTOM CLEARANCE PT. GEX DENGAN METODE WORK LOAD ANALYSIS

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ABSTRACT
PT. GEX is a company engaged in export and import services. at this time the system
of division of labor was not made properly which resulted in several problems in shipping
containers. some employees often get very heavy workloads that result in late container
spending. this problem will be analyzed using the work load analysis method. Based on the
results of observation data on pt. gex will be calculated using the work load analysis method.
The results of data analysis that have been processed are known to be at the initial
operational conditions of input productive percentage of 66% and non-productive 34%,
operational output 70% and 30%, and operational finishing 68% and 32%. After analysis
became operational input 79.53%, operational output was 86.10%, operational finishing was
83.64%. This custom clearance operational analysis shows that the result is less training by
PT. GEX thus causing a delay in the shipping process.

Key Word : Work Load Analysis (WLA), sistem kerja, custom clearance