Jurnal Ilmiah Manajemen SURYA PASCA SCIENTIA
https://journal.universitassuryadarma.ac.id/index.php/jimspc
<p style="text-align: justify;">The Jurnal Ilmiah Manajemen Surya Pasca Scienta is a peer-reviewed academic journal committed to publishing high-quality research in the field of management. It aims to be a forum for scholars, practitioners, researchers, and policymakers to exchange ideas and share findings that contribute to the development and application of management science.</p> <p style="text-align: justify;">This journal welcomes original research articles, theoretical papers, literature reviews, and case studies in a focused range of management topics, including but not limited to:Human Resource Management, Marketing Management, Financial Managemen, Airport ManagementJurnal Ilmiah Manajemen Surya Pasca Scienta supports interdisciplinary research and studies that connect management with fields such as economics, public administration, and technology.</p> <p style="text-align: justify;">The journal encourages submissions that address contemporary managerial issues and provide innovative insights, particularly in the context of developing economies and the aviation sector,and it is programmed to come out two times a year.</p> <p style="text-align: justify;">Â </p>Prodi Magister Manajemen Universitas Dirgantara Marsekal Suryadarmaen-USJurnal Ilmiah Manajemen SURYA PASCA SCIENTIA2407-6848The Influence of Strategic Management and Work Discipline on Employee Performance at an Electricity Company in Indonesia
https://journal.universitassuryadarma.ac.id/index.php/jimspc/article/view/1594
<p>The purpose of this study is to identify the variables that most significantly influence employee performance in an electricity company in Indonesia. Furthermore, the impact of strategic management and work discipline on employee performance will be assessed simultaneously and independently in this study. The sample was randomly selected using purposive sampling, with a total of 77 employees. As part of the data collection method, questionnaires were administered to employees deemed suitable for the research. The data were analyzed quantitatively using six formulas (correlation analysis, t-test, F-test, dominance test, multiple linear regression analysis, and coefficient of determination (R2) using SPSS 20 software. The findings indicate a substantial relationship between work discipline and Strategic Management, both individually and collectively, and employee performance in electricity companies in Indonesia. A positive correlation is evident in the regression coefficient with a positive (+) value between work discipline and Strategic Management. In other words, these two elements will increase employee output in electricity companies in Indonesia. Work discipline, Strategic Management, and employee performance have a strong correlation (r = 0.867) and a coefficient of determination (0.752) in electricity companies in Indonesia. Furthermore, work discipline is the most influential factor on employee performance.</p>Dr. Rio Afrianda
Copyright (c) 2025 Jurnal Ilmiah Manajemen SURYA PASCA SCIENTIA
2025-08-152025-08-15142768510.35968/jimspc.v14i2.1594The Influence of Facilities, Service Quality, and Price Perception on Customer Satisfaction at PT. Grab Indonesia
https://journal.universitassuryadarma.ac.id/index.php/jimspc/article/view/1607
<p>The influence of facilities, service quality, and price perception on customer satisfaction at PT. Grab Indonesia is a literature review article within the scope of economics and business. The purpose of this article is to formulate hypotheses regarding the relationships between variables that will be used in future research. The research object includes online literature from sources such as Google Scholar, Mendeley, and other academic online media. The research method involved 100 respondents using a Non- Probability Sampling technique with a purposive approach, employing quantitative descriptive analysis. The results of this article indicate that: 1) facilities do not have a significant impact on customer satisfaction; 2) service quality has a significant impact on customer satisfaction; and 3) price perception has a significant impact on customer satisfaction.</p>Ratih FaeniDewi Puspaningtyas FaeniSiham El Kafafi
Copyright (c) 2025 Jurnal Ilmiah Manajemen SURYA PASCA SCIENTIA
2025-08-152025-08-15142869810.35968/jimspc.v14i2.1607Workload, Recognition, and Environment: Key Drivers of Employee Stress – A Case Study at PT PLN Unit X
https://journal.universitassuryadarma.ac.id/index.php/jimspc/article/view/1596
<p>Work-related stress is a crucial factor in business, primarily due to its connection with employee performance. A company must perform well to generate profit, and high performance is the ideal. Conversely, declining performance can harm the business. Undoubtedly, every employee will experience some level of job-related stress. This study collected quantitative data through questionnaires and interviews. Validity tests, the coefficient of determination test, partial hypothesis testing, and classical assumption tests were employed to evaluate the variables. The research was conducted at PT PLN Unit X with a sample of 83 respondents. Data were analyzed using multiple linear regression with SPSS 20 for Windows. The main objective of this study is to identify the key factors contributing to employee stress and provide a foundation for the company to take appropriate action in managing stress and improving employee well-being. The findings reveal that workload, lack of appreciation, and work environment have a positive and significant impact on job stress, categorized as very strong. PT PLN Unit X aims to reduce employee stress levels to an ideal point that enables maximum performance by improving both financial and non-financial aspects of employee well-being.</p>Dr. Rio Afrianda
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2025-08-152025-08-151429910810.35968/jimspc.v14i2.1596The Influence of Career Development, Work Motivation and Organizational Commitment on Employee Performance in The Production Division of PT. Greenspan Packaging System Jakarta
https://journal.universitassuryadarma.ac.id/index.php/jimspc/article/view/1650
<p>This research aims to analyze the influence of career development, work motivation, and organizational commitment on the performance of Production Division employees PT. Greenspan Packaging Systems Jakarta. This research uses a quantitative approach, survey methods, and path analysis. The population is made up of employees of the Production Division of PT. Greenspan Packaging System Jakarta, totaling 84 people. With the saturated sampling technique, 84 respondents were obtained. The data were analyzed using Excel and SPSS 25.0. The research results show that: career development has a direct positive and significant effect on organizational commitment of 0.328; work motivation has a direct positive and significant effect on organizational commitment of 0.670; career development has a direct positive and significant effect on performance of 0.481; work motivation has a direct positive and significant effect on performance of 0.268; and organizational commitment has a direct positive and significant effect on the performance of employees of the Production Division of PT. Greenspan Packaging System Jakarta is 0.246.</p>DeviaHerni PujiatiTheresia Oktavia SadipungYohanes Ferry CahayaAmir Ramdan
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2025-09-102025-09-1014210912010.35968/jimspc.v14i2.1650The Influence of Organizational Culture, Work Team and Competence on The Performance of Private Personnel of Rifle Company C, Battalion 461, Rapid Movement Force Command
https://journal.universitassuryadarma.ac.id/index.php/jimspc/article/view/1655
<p style="text-align: justify;">This study aims to analyze the influence of organizational culture, work team, and competence on the performance of the enlisted personnel of Rifle Company C Battalion 461 Kopasgat. This study uses a quantitative approach, survey method and path analysis. The population with saturated sampling technique obtained 52 respondents. Data were analyzed using Excel and SPSS 25 software. The results of the study indicate that: Organizational culture has a direct positive and significant effect on competence of 0.334; Work team has a direct positive and significant effect on competence of 0.663; Organizational culture has a direct positive and significant effect on performance of 0.501; Work team has a direct positive and significant effect on performance of 0.418; Competence has a direct positive and significant effect on the performance of enlisted personnel of Rifle Company C Battalion 461 Kopasgat of 0.243.</p>Fadli AndriSri Yanthy YosephaTateng SukendarSri Widodo
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2025-09-102025-09-1014212114310.35968/jimspc.v14i2.1655The Influence of Work-Family Conflict and Occupational Stress on the Performance of Female Employees, with Work-Life Balance as a Mediating Variable, at the Regional Office of the Directorate General of Taxes in Central Jakarta
https://journal.universitassuryadarma.ac.id/index.php/jimspc/article/view/1648
<p>This study investigates the complex relationships between work-family conflict, workplace stress, and the performance of female employees, with work-life balance serving as a mediating variable. The research was conducted at the Regional Office of the Directorate General of Taxes in Central Jakarta, focusing on female employees who face unique challenges in balancing their professional and personal responsibilities. This research utilized a quantitative approach, employing Structural Equation Modeling-Partial Least Squares (SEM-PLS) to examine data from 88 female employees selected through the Slovin sampling method from a total population of 688 employees. The Conservation of Resources Theory and Spillover Theory provide a theoretical framework for understanding the impact of work-family conflict and job stress on employee performance through work-life balance mechanisms. Research indicates that work-family conflict and job stress negatively impact employee performance, whereas work-life balance somewhat moderate these relationships. The findings reveal that female professionals facing increased work-family conflict and workplace stress demonstrate reduced performance, whereas those achieving a better work-life balance exhibit improved performance outcomes despite facing similar challenges. This study contributes to organizational behavior literature by providing empirical evidence of the mediating role of work-life balance in the relationship between workplace stressors and performance outcomes for female employees in the public sector. The findings suggest that companies should implement comprehensive work-life balance policies and support systems to enhance female employee performance and overall organizational effectiveness</p>Yohannes FerryVinda Nirmala CitraCH Endah WinartiAnnthasia Puji ErasashantiTheresia Oktavia Sadipung
Copyright (c) 2025 Jurnal Ilmiah Manajemen SURYA PASCA SCIENTIA
2025-09-102025-09-1014214415610.35968/jimspc.v14i2.1648