RADEN ARIF SEPTIKKO WIBOWO PUTRO; AL MUNIR, S. Pengaruh Kualitas Pelayanan Dan E- WOM Terhadap Keputusan Pembelian E-Commerce Bukalapak Bagi Gen-Z. JURNAL ILMIAH M-PROGRESS, [S. l.], v. 16, n. 1, p. 198–210, 2026. DOI: 10.35968/mpu.v16i1.1888. Disponível em: https://journal.universitassuryadarma.ac.id/index.php/ilmiahm-progress/article/view/1888. Acesso em: 10 feb. 2026.